Return & Refund Policy
At 7 Threads, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
Returns
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You can request a return within 7 days of receiving your order.
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Items must be unused, unwashed, and in their original packaging with all tags attached.
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Products damaged due to customer mishandling will not be eligible for return.
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To start a return, please contact us via email or phone with your order details.
Refunds
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Once we receive and inspect your returned item, we will notify you about the status of your refund.
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Approved refunds will be processed within 7–10 working days and credited back to your original payment method.
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Please note, shipping costs (if any) are non-refundable.
Exchanges
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If you received the wrong size, color, or a defective product, we will gladly exchange it for the correct item.
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Exchange requests must also be made within 7 days of receiving the product.
Non-Returnable Items
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Sale items or items purchased at a discount are not eligible for return or refund.
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Personalised or customised products cannot be returned unless they are defective.
Contact Us
For any return or refund related queries, feel free to reach out:
📧 Email: 7threads.site@gmail.com
📞 Phone/WhatsApp: +92 326 5806500
We value your trust in us and will do our best to ensure a smooth shopping experience.